2. Accounts

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You may need an account to access certain features (courses, progress tracking, and certificates where available).

  • Provide accurate, current information and update it when it changes.
  • Keep your login credentials confidential and secure.
  • You are responsible for all activity that occurs under your account.
  • Notify us promptly if you suspect unauthorized access.

We may suspend or terminate accounts that violate these terms or applicable laws.

3. Payments

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Prices are listed in the catalog at the time of purchase. Taxes or fees may apply depending on your location and payment method.

  • Payments are processed via available payment methods displayed during checkout.
  • Course availability, start dates, and included materials are described on the relevant program page.
  • We may update prices and offerings; changes do not affect purchases already completed.

If a payment fails or is reversed, we may restrict access until the issue is resolved.

4. Refunds

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Refund eligibility depends on the type of purchase and whether the content has been used or accessed.

General guidelines

  • Request refunds within a reasonable window after purchase.
  • Unused or minimally accessed content is more likely to be eligible.
  • For subscription-like offerings (if any), refunds may be prorated or not available depending on local regulations.

To request a refund, contact support and provide your purchase details. We may ask for additional verification to prevent fraud.

5. Conduct

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Respectful, lawful behavior is required in all interactions with the platform, instructors, and other learners.

  • Do not post or share illegal, hateful, harassing, or abusive content.
  • Do not attempt to disrupt the platform (spam, scraping, exploits, or unauthorized access).
  • Do not impersonate others or misrepresent your affiliation.
  • Follow classroom/community guidelines where provided.

Violations may result in removal of content, restricted features, or account termination.

6. Intellectual Property

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All materials on English Courses (videos, texts, audio, exercises, and branding) are protected by intellectual property laws.

  • Personal, non-transferable access is granted unless explicitly stated otherwise.
  • No reproduction, redistribution, public performance, resale, or derivative works without permission.
  • User-submitted content remains yours, but you grant us a limited license to host and display it for providing the service.

If you believe your rights are infringed, contact support with sufficient details for review.

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